Sunday, October 3, 2010

Call Centre true conversations

Travel CentreCustomer: I've been ringing 0700 2300 for two days and can't get through to enquiries, can you help?
Operator: Where did you get that number from, sir?
Customer: It was on the door to the Travel Centre.
Operator: Sir, they are our opening hours.

Samsung ElectronicsCaller: Can you give me the telephone number for Jack?
Operator: I'm sorry, sir, I don't understand who you are talking about. 
Caller: On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?
Operator: I think you mean the telephone point on the wall.

RAC Motoring ServicesCaller: Does your European Breakdown Policy cover me when I am travelling in Australia?
Operator: Doesn't the product give you a clue?

AA Motoring ServicesCaller (enquiring about legal requirements while travelling in France):
If I register my car in France, do I have to change the steering wheel to the other side of the car?

Directory Enquiries
Caller: I'd like the number of the Argoed Fish Bar in Cardiff please. 
Operator: I'm sorry, there's no listing. Is the spelling correct?
Caller: Well, it used to be called the Bargoed Fish Bar but the 'B' fell off.

Then there was the caller who asked for a knitwear company in Woven.
Operator: Woven? Are you sure?
Caller: Yes. That's what it says on the label; Woven in Scotland.

On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:
I haven't got a pen, so I'm steaming up the window to write the number on. 


Will and Guy's Joke of the Day #173
from my email today

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.